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1

Navigate to the Add-Ons Panel within your JIRA installation.

Administration → Add-Ons → Herzum Approval

Herzum Approval Documentation 2.X > Approval add-on Configuration Overview > image2015-9-16 13:45:50.png

Navigational Item within Add-Ons

2

Click on Approval Global Configuration to manage Herzum Approval Global Settings.

Approvals Global Configuration screen

3

Click on Approval Administration to manage Approvals.

Approvals management screen

4

Click on Conditional Rule Administration to manage Conditional Rules to be used on:

Conditional Rule Administration screen

5

Click on Approval Mapping Administration to:

This setting allows to Approve/Reject via JIRA Service Desk customer portal.

Approvals Mapping Administration screen

6

Click on Approval E-Mail Templates administration to configure customized Approval E-mail template for a specific project.

Herzum Approval Documentation 2.X > Approval add-on Configuration Overview > image2015-3-12 15:16:16.png

Approval E-Mail Templates Administration

7

Click on Define Approval Administration to manage Define approval global setting, enabled Projects and Permission Settings.

Herzum Approval Documentation 2.X > Approval add-on Configuration Overview > image2015-4-30 16:58:41.png

Define Approval Administration

8

Click on Approval reply notification Administration to manage the recipients of the approval reply notifications.

Approval reply notification Administration

9

Click on Approval Reindex to refresh all data related to approvals in order to fix eventual inconsistencies and refresh issues pending automatic transitioning.

Herzum Approval Documentation 2.X > Approval add-on Configuration Overview > image2014-12-10 11:3:48.png

Approvals Reindex screen