Get Started as an User

The Herzum Approval is a powerful Jira app that provides a simple and flexible way of managing and processing the approval of Jira issues.

In the following pages you’ll find the comprehensive Herzum Approval guide for users.

This tutorial will cover features and functionality suitable for everyone using Herzum Approval.

Display the status of the approvals

You can display the status of the Approvals, for an issue, on the issue view screen in Jira Software, on the tickets view in the Jsd customer portal, on the issues of the Jira agile Boards, on the lists of issues on the Search Navigator and, finally, on the Gadgets showing lists of issues into the Jira dashboards.

Reply to an approval request

You can approve, reject, abstain, reset, comment an approval request by e-mail using the Approval buttons or a specific syntax (e.g @Approved Comment@) or you can navigate on the issue view screen in Jira Software or on the tickets view in the Jsd customer portal and click the Approval buttons.

Perform searches via the Approval Jqls

You can perform advanced searches on Approvals via the built-in Jqls.

Review Approval History

You can display historical data about the approvals.

Perform Bulk Approvals

You are able to bulk approve, reject, abstain your pending approvals.

View Approval Workflow

You are able to display the Approval Workflow assigned to the current issue.