The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.
Adding the Escalate issue post function to a workflow transition
To add an Escalate issue post function to a workflow transition, follow the steps below.
1 | Navigate to the Escalate Post Function Configuration screen. Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Configuration |
Escalate Post Function Configuration |
2 | Click edit on the Workflow configured for the Source Issue Type. Click edit on a Transition and navigate the Post Functions overview screen. Post Functions → Add Post Function → Escalate Issue
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Add Post Function to Transition |
3 | Select the Escalate issue checkbox and click Add. |
Add Escalate Issue Post Function |
4 | Select a Partnership and click Add |
Escalate Issues Configuration Screen |
5 | Verify the Escalate Issue post function is successful added. |
Post Functions overview Screen |
Display configured escalate post functions