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Prerequisites
In order to allow Approve/Reject via email you need:
...
It's required that you always apply the tag @ to end your reply.
Approval reply notification
For each approval action, the following Approval reply notification email is sent:
The Approval reply notification is sent to
- users having been set as approvers and to the Assignee (Default)
OR - selected recipients configured via the Approval reply notification Administration screen (when configured, the default behavior is overwrite).
Approval History
Depending by the Approval History setting on the Approval Global Configuration screen the event history is automatically logged on the JIRA Activity section under:
- the JIRA Comments tab
- the Approval History tab
