Customer requirement
My Project uses the following workflow:
I want to transition an issues to Rejected if at if at least one rejection is received.
I also want it to transition to Approved only if All have accepted.
Preliminary Concepts
The options impacting customer requirements include:
- the Enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections
- the Automatic workflow transition on approving
- the Automatic workflow transition on rejecting
- the Transition on rejecting
- the Minimum Required rejections based on condition
Solution
Customer requirements have been satisfied through the configurations showed above:
- turn ON the option Enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections on the Global Configuration screen
- create a Conditional Rule always true → status != approved
- Setup the Approval Mapping advanced setting as follows
- Automatic workflow transition on approving: ON
- Automatic workflow transition on rejecting: ON
- Transition on rejecting: Reject
- Minimum Required approbations/rejections:
1) If Always True then it's required the rejection of 1 Approval/s
Finally, the Approval Mapping displays as follows:
