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Notice that a mapping enables issue creation and linking via the quick action button only if the Quick Action Button box is checked.
Create a new issue on the present JIRA instance and link it via a JIRA link
Precondition:
- configure a partnership as per the example below
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1 | Go to an issue belonging to the project selected as Source Project and having as Issue Type the Source Issue Type. |
Issue view screen | ||
| 2 | The Herzum Quick actions panel shows the button associate to the configured mapping.
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Herzum Quick actions panel | ||
| 3 | Click the Herzum Quick Action button to display the Create Screen of the issue to be created on the Target Project and having the Target Issue Type.
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Issue Create screen opened via the Herzum Quick action button | ||
| 4 | Complete data on the form, check the Create another box to create more then one issue and click Create.
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Issue Create screen opened via the Herzum Quick action button | ||
| 5 | If the Create another box has been checked, an alert confirm issue successful creation and the screen allows to insert data to create the next issue. |
Issue Create screen opened via the Herzum Quick action button | ||
| 6 | Review issues successful creation and linking via JIRA Issue Links as per Link type setting on the Mapping.
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Issue View screen - JIRA Links panel |
Create a new issue on the present JIRA instance and link it via a Quick link
Precondition:
- configure a mapping as per the example below
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| 1 | Click the Herzum Quick Action button to display the Create Screen of the issue to be created on the Target Project and having the Target Issue Type.
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Issue Create screen opened via the Herzum Quick action button
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| 2 | Review issue successful creation and linking via Quick Link as per Link type setting on the Mapping.
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Issue View screen - Quick Links panel |
Create a new issue on the present JIRA instance and link it via both JIRA and Quick link
When the Link type is set to both, you can expect same behavior described previously but exception is made for the displayed links.
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The issue view screen of the linked issue display both links to the source issue as well.
Create a new issue on a remote JIRA instance and link it
Restrictions:
- remote issue linking is allowed for Quick link type only.
- only issue creation and linking via partnership credentials is allowed
- the sub-task issue type cannot be set as target issue type.
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- configure a mapping as per the example below
Likewise to the previous examples, the Herzum Quick actions panel shows the button associate to the configured mapping.
1 Click the Herzum Quick Action button to display the Create Screen of the issue to be created on the Target JIRA Instance, Project and having the Target Issue Type.
Info The issue is created by applying the Partnership Credential. It implies that:
- the Source and Destination Users on the Partnership must be allowed to create and link issues on the Source and Destination Project respectively
- the Destination User on the Partnership is recorded on the target issue history as the issue creator and having linked it
- the Source User on the Partnership is recorded on the source issue history as the user having linked it
- the Destination User on the Partnership is set by default as the issue reporter but it can be updated.
Remote issue create screen
2 If the Create another box was checked the screen allows to insert data to create a new issue. 
Remote issue create screen
Additional facilities
The add-on provides a set of facilities increasing usability:
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