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Overview

The Approval E-Mail Templates Administration screen shows the list of all configured E-Mail Templates by project.










You are allowed updating an existing e-mail template or deleting it.

Updating an existing e-mail template

1Click Edit to display the E-Mail Template Configuration.

Approval E-Mail Templates Administration screen

2Update the template by changing the Condition to Prioritize emails, hiding or showing Issue Type, Issue Creation Date, Project, Workfow transition, Approve/Reject Instructions , Editing the Approve/Reject Instructions, adding a new field or deleting an existing one.

E-Mail Template Configuration screen


3Reorder fields by simply drag and drop them. The established order will be followed on the sent e-mails.

E-Mail Template Configuration screen


 

Deleting an existing e-mail template

On Click Delete, the e-mail template is removed from the list and the default e-mail template is applied to format the Approval Request emails.

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