Prerequisites
In order to allow Approve/Reject via email you need:
- setup approvals by email just defining the "Approval Mail Handler" for the related mail queue
- notify the approval request via e-mail to the approvers.
The email's subject follows the convention below: Outgoing Email prefix - Project name / (Issue Key) Issue Summary / Source Workflow Status - Approval Required for 'Workflow Transition'.
Approve/Reject via e-mail
The approver can APPROVE/REJECT just replying to the received email by adding the following tags:
- @APPROVED : to approve the related issue
- @REJECTED : to reject the related issue
Moreover what you add after the previous tag is considered as an approval/rejection comment.
It's required that you always apply the tag @ to end your reply.
