This documentation is for the downloadable version of Herzum Approval 3.X 

Not using this? See the documentation for other versions.

 

This page contains all information necessary to install and upgrade Herzum Approval add-on.

Installing Approval

To install and manage add-ons, you must have the necessary security level to be able to access these pages.

Take care to install the add-on version compatible with your JIRA instance.

 

Herzum Approval (HAP) can be installed from the Add-Ons panel within JIRA.

View of the Approval add-on from within JIRA

 

1

Navigate to the Add-Ons Panel in your JIRA installation.  

Administration → Add-ons → Find new add-ons

Add-Ons nav. item within JIRA

2

In the "Search the Marketplace" box, type herzum approval


Search Results for herzum approval

3

Click the Install button for the Herzum Approval add-on.


Button to install the Herzum Approval add-on

4

Verify Successful Installation

Successful Installation Box

If the plugin does not successfully install, please contact support@herzum.com.

Upgrading Approval

On upgrading the add-on to an up to date version, it's recommended to upload the dd-on in order to maintain active the configured Approval Mail Handler.

Consider that on uninstalling and installing the add-on it's possible that configured Approval Mail Handler doesn't register so that approval via e-mail doesn't work. If you encounter this problem you need to delete the existing Mail System configuration and re-create it as detailed on the HAP - Mail System Configuration guide.