1

Navigate to the Add-Ons Panel within your JIRA installation and Click on Approval E-Mail Templates Administration to manage e-mail templates.

Administration → Add-Ons → Herzum Approval → Approval E-Mail Templates Administration

Approval E-Mail Templates Administration panel

2

By default no e-mail template exists. Click on Add E-Mail Template to create a new template.

Approval E-Mail Templates Administration → Add E-Mail Template

Approval E-Mail Templates Administration screen

3Select a Project to create a customized template for all the 'Approval Required' e-mail notifications related to the issues belonging to the specific project.

E-Mail Template Configuration screen

4

Select the Condition to prioritize the email.

This parameter allows to set the emails priority to High when the condition, evaluated on any single issue, returns true.

If no condition is set, the emails priority is set to Normal.

The Condition to prioritize the email can be configured via the Conditional Rule Administration screen.

E-Mail Template Configuration screen

 

5

Click Hide to remove one of the listed fields (Issue Type, Issue Creation Date, Project, Workfow transition, Approve/Reject Instructions) by the body of the e-mail.

If showed, the listed fields are displayed at the top of the email in addition to the selected ones.

E-Mail Template Configuration screen

6

Edit the Approve/Reject Instructions and Save to maintain changes.

It's not allowed to save an empty text. The Approve/Reject Instruction radio button allows hiding the whole field.

E-Mail Template Configuration screen

7

Select one Issue's field at a time and click Add Field to include the Field on the e-mail.

 

E-Mail Template Configuration screen

8

Fields are displayed on the e-mail in the same order displayed on the Field List.

Drag and drop a field to change its position.

E-Mail Template Configuration screen

9Click back to Approval E-Mail Templates Administration to turn back to the Approval E-Mail Templates Administration screen maintaining saved changes.

E-Mail Template Configuration screen

By example, based on the E-mail template showed below on the left, the Approval required e-mail looks like as showed on the right.

E-mail template

Approval Required e-mail