The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

Adding the Escalate issue post function to a workflow transition

To add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function Configuration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration

Escalate Post Function Configuration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

Escalate Post Function Configuration

3

Successfully Escalate post function configuration.

Escalate Post Function Configuration

 

Display the configured escalate post function on your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured

transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration


Escalate Post Function Configuration