Take care to to configure Incoming Mail handler to allow approval via email.

The Incoming Mail handler need to be newly configured for each new add-on installation.

Outgoing mail settings

Ensure that the SMTP mail server has been correctly configured and the "Outgoing Mail" is enabled.

 

Incoming mail settings

1

Go to the Mail administration panel.

JIRA Administration -> System -> Mail -> Incoming Mail

Mail administration panel

2

Setup the "POP/IMAP Mail Servers" that has to manage incoming mail queue if not already configured,

POP/IMAP Mail Servers administration panel

3

Setup a new "Mail handler" by clicking on the "Add incoming mail handler" button.

Incoming Mail Handler administration panel

4Digit the mail handler name, select the configured POP / IMAP server and choose "Approval Mail Handler" as Handler Type and click Next.

Incoming Mail Handler configuration screen

5Digit the forward email and save.

Incoming Mail Handler configuration screen

6

Incoming email has been successfully set.