On this page we will go over the most relevant features of Herzum Approval for Jira on Premises.
As a Jira User, you can... |
The Approvals Panel in the Issue View allows users to review, at a high level, the percentage of Approbations, Rejection and Pending Requests; at a lower level, detailed information on the approvals including status, users, notification date, response date.
In addition the Sys Administrator can customize the panel by adding or removing actions, hiding or showing items and enable translations based on user language preference.
Furthermore, the Approver can provide the approval response with just one click on the buttons displayed in the same panel.
The Approvals History tab in the Issue View allows users to review all relevant approval process information, relating the specific issue, including approval replies, notifications and automatic issue transition on Approbation and on Rejection.
The Approval History data for multiple issues can be displayed on the Approval History Gadget by adding it to a Jira Dashboard.
In addition, the Sys Administrator can customize both the Approvals History tab and the Gadget by hiding or showing items, and can also enable translations based on user language preference.
The Approval Delegation screen allows delegating user Approval authority to other qualified operators.
Any approver can delegate only its own Approval authority; the Sys Administrator can delegate the approval authority of any approver to another operator.
It includes the capability to setup delegations on single issues
You may approve or reject an Approval Request by email, without logging in Jira. Furthermore, you can be notified for every Approval response, exclusively for a Rejection or Approbation, or following the final decision.
You can take action on multiple requests at one time. This functionality is available as an option of the Jira Bulk Operation form. The available actions include Approbation, Rejection, Abstaining or Reset the previous decision. You can take the action not only as the Approval owner but also as a Delegated or Super Approver. You can add an Approval comment as well.
Users can enjoy more than thirty built-in JQL functions that allow performing different types of searches.
The Herzum Approval Status and Herzum Approval Percentage custom fields allow to review the percentage of Approbations and Rejection, the Requests awaiting a response, and the received responses.
These custom fields allow customizing the Agile Boards and the emails so to have a quick review of the issue approval status.
As a User, you are able to review the Approval Status in the JSM Customer Portal.
As an Approver, you can
Approve or Reject on JSM Customer Portal (including Refined for Jira custom portal)
As a Jira Administrator, you can... |
You can translate almost everything related to the Herzum Approval items via a user-friendly administration screen.. The translations will appear to users basing on the language selected in their profile setting.
You are able to meet also complex requirements requested by your Approval process via the rich set of options provided by the Approvals configuration screens.
It includes the capability to setup Approvals based on Asset custom fields
You can enable a mechanism for secure authentication by requiring username and password to be entered when the Approver replies to an Approval request.
Authentication can be enabled globally or per Approval
You have the capability to:
The Advanced Administration screen allows you to manage:
You are able to anonymize users in Herzum Approval to hide any data that can identify them. This ensures compliance with General Data Protection Regulation (GDPR) and the “right to be forgotten".
The Auditing feature tracks key activities while administering Herzum Approval in order to:
You are able to migrate Herzum Approval configurations from a Jira on-Premises instance to another one.
You have the capability to:
You are able to run bulk Approval configurations by copying, moving, editing or deleting multiple Approval Mappings all at once.
You can create custom Email Templates to use per Project, Approval Mapping, specific steps of an Approval flow for a Single Issue, and basing on Conditional Rules.
You have the capability to customize, show and hide almost every item related to the Approvals:
Approval panel
Approval History tab
Buttons