You must have the Jira System Administrators global permission before you can carry out the instructions on this page.


1

Choose the cog icon  at top right of the screen, then choose add-ons and select Troubleshooting and Support

Administration → Add-Ons → Herzum Approval → Troubleshooting and Support

Herzum Approval add-on panel

2

Select the Workflow Cleaning tab and click on Remove Approval Conditions. 

Ensure that any user edit the workflows during this operation in order to complete Approval Condition removal successfully.


Troubleshooting and Support screen

3

An alert advises that Approval Conditions have been removed from all workflows successfully.

If the procedure doesn't complete successfully, an alert advises that Approval Conditions have NOT been removed from all workflows successfully and lists the Workflows where the Approval Conditions still exist.

Troubleshooting and Support screen

5

Select Manage add-ons, expand Herzum Approvals in the User-installed add-ons and click the Uninstall button. .

 

Manage add-ons screen