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Outgoing mail settings

Ensure that the SMTP mail server has been correctly configured and the "Outgoing Mail" is enabled.

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1

Go to the Mail administration panel.

JIRA Administration -> System -> Mail -> Incoming Mail

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Mail administration panel

2

Setup the "POP/IMAP Mail Servers" that has to manage incoming mail queue if not already configured,

Warning
The Accounts set on the Incoming Mail Server as Username and on the Outgoing Mail Server as From address must be the same.

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POP/IMAP Mail Servers administration panel

3

Setup a new "Mail handler" by clicking on the "Add incoming mail handler" button.

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Incoming Mail Handler administration panel

4

Digit the mail handler name, select the configured POP / IMAP

server and

server, choose "Approval Mail Handler" as Handler Type and

click Next.

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Incoming Mail Handler configuration screen

5

Digit the forward email and save.

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Incoming Mail Handler configuration screen

6

Ensure that the SMTP

Incoming mail

server

has been

correctly configured and the "Outgoing Mail" is enabled

successfully set.

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Outgoing Mail administration panel

7Approvals by emails have been activated.