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Info

Issue syncing is available for ALL the Quick Link type (Quick link, JIRA Jira link, Both). This feature starts to be available with v. 4.0 (Syncing was not allowed for JIRA Jira link type).

The feature is not available on linked issues, created by using app versions older then 4.0, for the Quick Link type JIRA Jira links.

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MappingFields
MappingFields
Mapping fields

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  • Partnership: this is the Partnership name associated to this mapping.
  • Source Project: this is the 'from' JIRA Jira Project. The link will be created from this JIRA Jira project.
  • Source Issue Type: this is the issue type that allows the issue creation and/or linking via button(s) or 'Escalate issues' post function/s.The link will be created from this JIRA Jira issue type
  • Target Project: this is the destination JIRA Jira project. Issues will be created in this project.
  • Target Issue Type: this is the destination Issue Type. Issues will be created with this type.
  • Target Priority: this is the default priority for issues created by the escalation post function.
  • Issue Link Type: this is the type of association that will be created when the 2 issues are linked to each other.
  • Link Type Versus: this option allow to choose the outward and inward description to be displayed on the source and on the target issue.The allowable options for Link Type Versus are Outward/Inward on Inward/Outward.
  • Link Type: this is a check-box that allows you to define the type of link that Quick Linker will create. The allowable options for a Local partnership are 'Quick Link', 'JIRA Jira Link' or 'Both'. The allowable option for a Remote partnership is 'Quick Link'.
  • Quick Action Button/Post Function: this is the check-box that allows you to create and/or link an issue via a button displayed on the 'Herzum Quick Actions' panel. If this option is selected, it allows to create a linked issue by Quick Linker button and you will display the 'Button Label' box. If this option isn't selected, the mapping will be considered for escalation purposes.
  • Button Label: this is the label shown on the button displayed on the 'Herzum Quick Actions' panel. It cannot be longer than 20 characters. This box is shown only if the 'Quick Linker Creation' option is selected and it will be required.
  • Button actions: This is a check-box that allows you to defines which button action will be enabled.
  • Allow issue creation/linking via partnership credentials: this is the check-box that allows you to provide the ability to create/link issues to users that do NOT have the “create”/’view’ capability. If this option is selected, on creating and linking an issue, the partnership credentials will be used instead of logged user credentials .
  • Fields Mapping: this section section allows you to configure syncing between one or more fields of the two linked issues.
    1. Comment: this check-box allows sync of issue comments.The sync versus is chosen in a select list. 
      The default versus is from the destination to the source issue type. The allowed versus are =>, <= or <=>.
      The On Create Only allows to synchronize comments when added exclusively (without adding the HQL tag)
      The Synch Comment Author allows to synchronize comments via the credentials of the user who has created the comment (allowed for Local Partnership only)
      The Visibility Restriction allows to synchronize the applied restriction on the visibility of a comment 

      Info
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      Case of Remote Partnership ensure to setup the same Comment visibility main setting on the two JIRA Jira instances.

    2. Attachment: this check-box allows sync of attachments.The sync versus is chosen in a select list. The default versus is from the source to the destination issue type.The allowed values are =>, <= or <=>.
    3. Other Fields Mapping: this section allows to configure syncing between other fields. 
      1. The select list on the left shows all the available fields for the source issue type.The select list on the right shows all the available fields for the destination issue type. 
      2. The sync versus is chosen in a select list. The default versus is from the source to the destination issue type. The allowed versus are =>, <= or <=>.
      3. The Setting on Misalignment allows to chose the value to be set on the target field when the value on the source field is not admissible for the target. Available chooses are Null (if allowed) or Leave current value.
      4. Synch on Create allows to chose:
        1. for issue created via the quick linker button, if the create screen of the linked issue must be populated based on source issue's data
        2. for issue created via the escalate issue post function, if the created issue must be synced during creation.
      5.  Forced Synch allows you to force synchronization without checking Screen configurations.
    4. Fields Mapping List: shows the list of the fields in sync.

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