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The Default Approval E-Mail Templates Configuration screen allows to customize the Default Approval E-Mail Template. The Default template is used as e-mail template to notify an approval request for projects have not been associated to a Project's Custom template.

1

Navigate to the Add-Ons Panel within your JIRA installation and Click on Approval E-Mail Templates Administration to manage e-mail templates.

Administration → Add-Ons → Herzum Approval → Approval E-Mail Templates Administration

Approval E-Mail Templates Administration panel

2

Click on Customize Default Approval E-Mail Template to create a new template.

Approval E-Mail Templates Administration → Customize Default Approval E-Mail Template

Approval E-Mail Templates Administration screen

3

Select the Condition to prioritize the email.

This parameter allows to set the emails priority to High when the condition, evaluated on the single issue, returns true.

Default Template Configuration screen

4

Click Hide to remove one of the listed fields (Issue Type, Assignee, Issue Creation Date, Project, Priority, Reporter, Workfow transition, Approve/Reject Instructions, Description) by the body of the e-mail.

 

Default Template Configuration screen

5

Delete and Edit the Approve/Reject Instructions or just Update it. Click Save to maintain changes.

It's not allowed to save an empty text. The Approve/Reject Instruction radio button allows hiding the whole field.

Default Template Configuration screen

6Select/Add Field you need to show on the e-mail.

Default Template Configuration screen

7

Fields are displayed on the e-mail in the same order displayed on the Field List.

Drag and drop a field to change its position.

Default Template Configuration screen

8Click Delete to remove a Field from the Field List.

Default Template Configuration screen

9Click Reset Default Template to reset the Default Template customization.

Default Template Configuration screen

10Click back to Approval E-Mail Templates Administration to turn back to the Approval E-Mail Templates Administration screen maintaining saved changes.
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